December 8th, 2007
Autoresponders - The Other Wise Choice
When answering machines were first introduced it was not uncommon for many individuals to simply hang up and vow never to do business with a company that would be so impersonal as to relegate their concerns to a recording device.
Today even the operator is an antiquated notion in some business as an automated voicing system guides you to the appropriate party to ask a question or voice a concern (even then you can expect to leave a message).
With online business it is possible to conduct business with clients who will never hear your voice. However, that doesn’t mean they aren’t interested in hearing from you.